When a visitor posts to your Facebook Page, it does not show up in the main feed the same way as your own postings do. Instead, it is hidden within your Facebook “posts page.” Which means, visitors to your page cannot easily view posts on your Facebook page made by visitors. Unless people dig deep and really explore your Facebook site, it’s unlikely they will see comments visitors post to your page.
And that, sadly, is a missed digital marketing (and boasting!) opportunity. Visitor posts are typically chock-full of glowing reviews, grin-worthy shout-outs, and honest reasons why you’re the best at what you do. And that’s good, because, people trust and respond to online reviews. However it doesn’t have to be that way – read our guide to learn how visitor posts can be easily added to your business Facebook page’s main feed where everyone can view them.