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Reputation Management: Why having great products and service is not enough

positive customer reviews and reputation management

Good reviews are very useful for marketing today. While a positive review takes a good product and a good service, simply having a strong offering doesn’t guarantee any reviews. After you have a good service and products, make leaving a review as easy as possible, then you need to ask your customers to leave them. Once you’ve generated positive reviews, you can present them to potential customers and increase your conversions thanks to the concept of social proof. (more…)

How reducing bounce rate yields more eCommerce revenue

How reducing bounce rate yields more eCommerce revenue

What is a Bounce Rate? Why Should You Care? In this blog we will walk through bounce rates with a focus on optimizing for conversions. You’ll learn the questions that will help you better understand why people leave your site quickly as well as the powerful business benefits of reducing your bounce rate.

Google Analytics defines bounce rate as the percentage of single-page visits where the person left the site without doing any other interaction. It is a measure of the percentage of people who land on your website and fail to do anything else such as click on a menu item, or follow any internal links leading to other pages on your site. What we can get from this is that the visitor was not interested because they either did not find what they were looking for, there were technical issues like error messages and slow loading of the page, or that the site is not user-friendly or professional-looking. All of these things can be a contributor to bounce rate being high. A high bounce rate for an eCommerce site means that you get fewer conversions.

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Case Study: Learn How Headz Grew E-Commerce Revenue By 1250%

Headz Logo - Stikky Media Case Study

Headz.ca, operated by the Sanctuary of the Rastafarian Order, delivers  high quality mail order marijuana, referred to as sacrament, across Canada. With dedication to their customers and aspirations of significant growth in both brand awareness and  revenue, they are on a mission to become the largest and most  successful mail order medical marijuana company in Canada. With the help of the Stikky Media team, they’re well on the way to being exactly that.

However, the outlook wasn’t always as positive as it is today.

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